Performance Right Out of the Box: A compact hardworking system that expands with your business
The OfficeServ 7100 can expand along with your business in 4-port increments and is capable of handling up to eight incoming lines or a PRI with 23 channels and as many as 32 stations.
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system features | |
—Forced-Verified —Forced-Not Verified —Voluntary Account Code Key One Touch Administrator Program Key All Call Voice Page Attention Tone Audio Message with Alarm (Timer) Reminder Audio Ringback Tones Authorization Codes —Forced / Voluntary Auto Answer on CO Auto Attendant Automatic Call Distribution (ACD) Automatic Hold Background Music Branch Group Call Activity Display Call Center —Agent Busy/Manual Wrap Up Key —Agent PIN (ID) Numbers —Agent Login & Logout —Automatic Logout —Automatic Wrap-Up Timer —Priority Call Queuing —Embedded Reporting Package ——Agent Statistics ——Call Statistics ——Group Supervisors ——Printed Reports —OfficeServ DataView ——UCD Statistics / UCD Monitoring ——Wall-Style Display Windows Call Costing Call Forwarding —All Calls / Busy —No Answer / Busy/No Answer —Forward DND / Follow Me —External / To Voice Mail —Preset Destination —Preset Forward Busy Call Hold —Exclusive / System / Remote Call Park and Page Call Pickup —Directed / Groups / Established Call Recording Call Waiting / Camp-On Caller ID Features —Name/Number Display —Next Call —Save Caller ID Number —Store Caller ID Number —Inquire Park / Hold —Caller ID Review List —Investigate —Abandon Call List —Caller ID on SMDR —Number to Name Translation —Caller ID to PSTN —Caller ID to Analog Port Caller Identification (CID) —Caller ID —Calling Line Identification (CLI) —PRI Centrex / PBX Use Chain Dialing Chain Forward Class of Service Common Bell Control Computer Telephony Integration (CTI) —OfficeServ Link —OfficeServ DataView —OfficeServ EasySet —OfficeServ Call —OfficeServ Operator —OfficeServ Softphone —OfficeServ Communicator —OfficeServ Messenger Conference Conference Group Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Direct In Lines Direct Inward Dialing (DID) T1 —DID Call Limit Direct Inward System Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Door Lock Release (Programmable) Door Phones Executive Barge-In (Override) —With or Without Warning Tone —Trunk Monitor or Service Observing |
External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Group Busy Setting Hot Desking (IP Keysets) Hot Line In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets ISDN Service —Primary Rate Interface (PRI) LAN Interface Least Cost Routing Live System Programming —From Any Display Keyset —With a Personal Computer Meet Me Page and Answer Memory Protection Message Waiting Indications Message Waiting Key Microphone On / Off per Station Mobile Extension (MOBEX) Mobility Solution Multiple Language Support Music On Hold-Flexible Music On Hold-Sources Networking —QSig over IP —QSig over PRI OfficeServ Connect OfficeServ Wireless Operator Group Overflow —Operator / Station Group Override Codes Paging —Internal Zones (5) —External Zone (2) —All External / Page All Park Orbits Power Over Ethernet (PoE) Prime Line Selection Priority Call Queuing Private Lines Programmable Line Privacy Programmable Timers Recalls Recall to Operator Redial Review Remote Programming-PC Ring Modes —Time Based Routing-Plans —Automatic/Manual —Holiday Schedule —Temporary Override Ring Over Page Secretary Pooling Simultaneous Ringing Single Line Connections SIP Services Speed Dial Numbers —Station List / System List Speed Dial by Directory Station Hunt Groups —Distributed —Sequential —Unconditional Station Message Detail Recording Station Pair System Alarms System Maintenance Alarms System Directory Tenant Service Toll Restriction —By Day or Night —By Line or Station —Eight Dialing Class —Special Code Table Toll Restriction Override Tone or Pulse Dialing Traffic Reporting Transfer —Screened / Unscreened —Voice Mail Transfer Key —With Camp-On Trunk Groups Twinning Unified Voicemail Uniform Call Distribution (UCD) Universal Answer Virtual Extensions Voice Mail Voice over IP (VoIP) Walking Class of Service Wireless Handsets |