"We have no funding. We think we have a great idea, and we
think we're going to dominate our space."
Those are the words of dot-com entrepreneur Randy A. Berlin,
but they may well have fallen from the lips of any number
of Internet entrepreneurs.
These days it seems anybusiness.com is a go in the fast-paced
world of the Internet. Dot-coms are popping up all over, luring
not only e-entrepreneurs like Berlin, but also many folks
who once populated the prestigious offices and choice cubicles
of the "traditional" economy and Fortune 500 firms.
Whether you take the straight entrepreneurial route like
Berlin, where it's your neck on the line, or you sign up to
devote your expertise to an entrepreneur who has inspired
you, working for a start-up dot-com company can be a challenging
and volatile proposition. It's a world that's not meant to
be inhabited by everybody.
A few dot-com alums gathered these thoughts regarding what
lies in store for folk who enter the Internet fray.
A dot-com employee "has to be somebody who's team-motivated,"
stresses Berlin, chief executive officer of discountcall.com
and a guy who knows a lot about teamwork.
After graduating from Virginia Tech in 1988, Berlin played
minor league baseball for teams that included the Johnson
City (Tenn.) Cardinals, the Frederick (Md.) Keys and the Hagerstown
(Md.) Sun. In the off-seasons, he worked as a sales rep in
the telecommunications industry.
Then, in April 1999, he launched discountcall.com, a Norcross-based
Internet firm that acts as a telecommunications broker, marketing
voice, and data and Internet access to corporate users.
While Berlin is currently the only official discountcall.com
employee, he has assembled a team of contractors to get the
work done. "There's Pete, Alison, David," he says. "We outsource
everything. They're all coming on full-time when we get financing."
Full-time or not, "team player" is the essential quality for
dot-comers, says Berlin.
"I can't play third base by myself, I need to be part of
that team. You've got to bring something to the table, something
very, very strong to the table," Berlin reasons.
"We're not looking for someone who's going to carry us. We're
looking for a good solid player for each position, and the
team is going to carry us. If somebody doesn't have it in
them, it doesn't make them not a good employee. It just makes
them not an employee for a dot-com."
"Someone who needs a lot of structure or who likes to have
a very well-defined and narrow role might not thrive (at a
dot-com)," counsels Elizabeth Cross, chief financial officer
at soon-to-be-launched changeaddress.com, based in Midtown.
"Usually, you have to wear a lot of different hats, and a
lot of times you have to make things up as you go along."
Cross, who worked for NationsBank and McKinsey & Co., was
the first employee at changeaddress.com. One of the aspects
of dot-com commerce that lured her, she says, is the "reap
what you sow" quality that wasn't as apparent in her previous
jobs.
As a McKinsey consultant, for example, though she worked
to solve problems and plot strategy, "I was often a few steps
away from the real action," she says.
Having come in on the ground floor of changeaddress.com,
Cross says she has worked not only to solve problems and address
challenges, but she's been directly involved in making and
implementing decisions, creating the company culture — and
reaping the consequences, both good and bad.
"It's been just like a roller coaster," she marvels. "The
thing I'm in awe of now is just how quickly the growth occurred...We
went from two of us and our two dogs to a building full of
people."
If you're looking to get rich quick, look again, advises
Scears Lee III, managing director of the Lee Group Management
Consultants in Newnan. "The obvious benefits [to working for
a dot-com] are long-term stock options, ownership possibilities
and things like that," Lee says. "With that is part of the
risk, too, because you see a lot of these dot-com companies
not being successful."
Lee notes that wide coverage of overnight e-success stories
has contributed to the allure of the dot-com. But all that
glitters on the Net isn't gold.
"Either it's not what you thought it was going to be, or
they just are not able to get the funding that they were looking
for," he says. "You just read so much about the success of
so many [dot-coms] and you don't tend to read about those
that aren't successful, and there are those out there, too."
While you may be a big fish in the proverbial small pond,
Scott Councill, chief technology officer at InterAsk.com,
notes that working at a dot-com also often means big responsibility.
"The rewards can be very great, of course," Councill admits.
Dot-coms can make a lot of money and can be very profitable,
but normally there is a steep curve to get to that point.
Having worked some two decades in the restaurant industry,
Councill switched to the computer industry, taking a post
as network and database administrator for Emory University
in 1998. He left that job in March to join InterAsk, an Internet
marketing and Web site development firm in Dunwoody.
Unlike his restaurant industry and university jobs, where
"there's plenty of experience out there that you can draw
from, whether it's calling a buddy or reading in a journal
to get an idea of what to do in just about any situation,"
Councill says, with a new Internet firm, you are often charting
new territory.
"The industry is growing and changing so rapidly that you
are continually creating new ideas, and that's great. That's
one of the great challenges," he says. "You have to really
do a lot of research ... to stay on top of the game."
That means, "you're specifically and solely responsible for
your actions," Councill asserts. "If you're planning on going
into something with the assumption that people can share the
blame, you're absolutely wrong."
Copyright 2000 The Atlanta Journal-Constitution