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OfficeServ 7400

OfficeServ 7400

The OfficeServ 7400 is an "office in a box" solution that converges data router and LAN switching functions (LAN/WAN) with the 99.999% reliability of TDM voice processing.

The OfficeServ 7400 IP platform supports industry standard Voice over Internet Protocol (VoIP) as well as the more robust Telephony over IP (ToIP). The integrated Gigabit Data Modules add powerful LAN/WAN access capabilities providing a complete data network solution for your enterprise. Firewall and Intrusion Detection capabilities provide data security for your site. VPN (Virtual Privite Network), and Managed switch features such as VLAN and QoS (Quality of Service).

Combine these technologies with Samsung's Wireless LAN IP Handsets, Integrated In-Skin Voice Mail Application delivering messages to your Outlook Inbox, a suite of OfficeServ Computer Telephony applications, and much more, all in one powerful platform..... A COMPLETE VOICE AND DATA SOLUTION FOR THE ENTERPRISE.

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system features

Account Code Entry
  • Forced-Verified
  • Forced-Not Verified
  • Voluntary
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes
  • Forced / Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    - Agent Statistics / Call Statistics
    - Group Supervisors / Printed Reports
  • OfficeServ DataView
    - UCD Statistics / UCD Monitoring
    - Wall-Style Display Windows
Call Costing
Call Forwarding
  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy
Call Hold
  • Exclusive / System / Remote
Call Park and Page
Call Pickup
  • Directed / Groups / Established
Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Caller Identification (CID)
  • Automatic Number Identification (ANI)
  • Caller ID
  • Calling Line Identification (CLI)
Caller ID Features
  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone
  • Add On (5 party)
  • Unsupervised
  • Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
  • DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)

Executive Barge-In (Override)
  • With or Without Warning Tone
  • Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN-PRI Service
LAN Interface
Least Cost Routing
Live System Programming
  • From Any Display Keyset
  • With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
  • QSig over IP / QSig over PRI
OfficeServ Connect
Operator Group
  • Operator / Station Group
Override Codes
  • Internal Zones / External Zone
  • All External / Page All
Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
SIP Services
Speed Dial Numbers
  • Station List
  • System List
Speed Dial by Directory
Station Hunt Groups
  • Distributed
  • Sequential
  • Unconditional
Station Message Detail Recording (SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction
  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On
Trunk Groups
Unified Messaging
Unified Voicemail
  • E-Mail Gateway
  • OfficeServ IP-UMS
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail
  • Inband Signalling
  • Integrated (In-Skin)
  • External (Server-Based)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
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