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OfficeServ Communicator & Messenger

OfficeServ Communicator & Messenger

Enhanced collaboration. Greater mobility. Increased flexibility.

Now there’s an integrated communications application that can help you achieve all three—with the end result of providing better service to your customers. With Samsung’s OfficeServ™ Communicator Basic or OfficeServ™ Communicator Professional with Messenger, you can seamlessly bring together voice, video, and instant messaging capabilities at a price that matches your business size.

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Both versions of OfficeServ Communicator (Basic and Professional) operate in three modes that can be changed on the fly, so you can switch from DeskPhone to SoftPhone or UCPhone whenever you need to.

  • UCPhone mode for connecting to Samsung’s latest line of SMT-iSeries phones, enables specialized functionality such as uploading and downloading contacts from Microsoft® Outlook.
  • SoftPhone mode allows you to dial, answer, release, transfer, hold, or host conference calls right from the desktop, whether you are in the office or on the road.
  • DeskPhone mode provides desktop call control on all non-SMT-iSeries phones.

OfficeServ Communicator Basic

If you’re looking for improved call control and greater convenience, OfficeServ Communicator Basic can provide you with both. You can easily view a list of outgoing and incoming calls and hit redial to return calls you may have missed. Additional features include:

  • Video calling puts co-workers face to face with a click of a mouse, even if there are many miles between them.
  • Audio and video recording to your local PC lets you review what was discussed during a meeting.
  • Phone book for uploading Microsoft Outlook contacts.
  • Click to dial from Communicator or Microsoft Outlook or by highlighting a phone number in any document type (TXT, PDF, DOC, XLS, etc.) using a Free Dial Hot Key.
  • Access network directory service via Microsoft Exchange or a similar server.
  • Configuration tool allows personalization of your phone’s features with ringtones, pictures, and an enhanced phone book.

OfficeServ Communicator Professional with Messenger

OfficeServ Communicator Professional has all the Communicator Basic features and adds instant messaging, collaboration, and presence awareness functions. It even gives users the ability to turn an IM exchange into a video conference or whiteboarding session without interruption.

  • Instant messaging allows for real-time communication between colleagues at a distance.
  • Whiteboarding lets coworkers collaborate and brainstorm with one another right from their desktops.
  • File transfer gives participants in a chat session the ability to exchange files from within the chat window.
  • Presence awareness enables workers to quickly detect a colleague’s availability for a time-sensitive discussion.
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